Terms of Service

Last Updated on July 3, 2025

Welcome to Secretary AI: Email Agent

These Terms of Service (“Terms”) are a legal agreement between you and Secretary AI Inc. (“Secretary AI,” “we,” “our,” “us”) governing your access to and use of our voice‑enabled email assistant, associated mobile/web applications, APIs, and any related services (collectively, the “Service”).

By creating an account, connecting an email inbox, recording voice commands, or otherwise using the Service, you acknowledge that you have read, understood and agree to be bound by these Terms and by our Privacy Policy.

1. Eligibility

You must be at least 13 years old—and, if in your jurisdiction a higher minimum age applies, that age—to create an account and use the Service. By accepting these Terms you represent and warrant that you meet the applicable age requirement and that you have not been previously suspended or removed from the Service.

2. Account Registration and Security

  • You agree to provide accurate and complete registration information and keep it up to date.
  • You are responsible for safeguarding your password and for all activities that occur under your account.
  • Notify us immediately at support@secretaryai.me if you suspect any unauthorised access.

3. Limited Licence

Subject to your compliance with these Terms, Secretary AI grants you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Service for your personal or internal business purposes. All rights not expressly granted are reserved by Secretary AI.

4. Permitted and Prohibited Use

  • You may use the Service to listen to, summarise and draft responses to your own emails, and generate personal action items via voice commands.
  • You must not use the Service to violate any law, infringe intellectual‑property rights, or harass or harm others.
  • Reverse‑engineering, scraping or attempting to circumvent security, usage limits or payment features is prohibited.

5. Email and Voice Data Permissions

When you connect an email account (currently Gmail) you authorise Secretary AI to access message content via provider APIs under read‑only scopes. Secretary AI will never use this data to build advertising profiles or sell it to third parties. Voice recordings you create are processed by automated speech‑recognition services (e.g. OpenAI Whisper) solely to fulfil your requests. You may delete recordings at any time.

6. Subscriptions and Billing

Certain features require a paid subscription handled through the Apple App Store or Google Play. You agree that your purchase is subject to the applicable store’s terms. All fees are non‑refundable except as required by law or store policy.

7. Intellectual Property

The Service, including all software, text, images and trademarks (collectively “Content”), is owned by Secretary AI or its licensors and is protected under U.S. and foreign laws. You may not copy, modify or distribute any portion of the Content without our express written permission.

8. AI‑Generated Output

AI summaries, draft replies and suggestions (“Output”) are provided “as is” for informational purposes only. You are solely responsible for reviewing Output before acting on it. Secretary AI makes no warranty as to the accuracy, completeness or legal sufficiency of any Output.

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SECRETARY AI SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID TO SECRETARY AI IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) USD 100.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we reasonably believe violates these Terms or is otherwise harmful to Secretary AI or other users. You may stop using the Service and delete your account at any time. Sections 7–11 survive termination.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict‑of‑law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to their personal jurisdiction.

12. Google API Limited‑Use Compliance Statement

Secretary AI’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including its Limited Use requirements. AI / ML models are not trained on any user data obtained from Google APIs.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via the app or email. By continuing to use the Service after changes become effective you agree to be bound by the revised Terms.

14. Contact Us

If you have questions about these Terms, email us at legal@secretaryai.me.